Products 💝
What are POLAFLEX® MOLE TRAP's products?
POLAFLEX® MOLE TRAP focuses on providing efficient and environmentally friendly mouse trapping equipment, using modern technology and non-toxic materials to ensure safety and reliability.
What species of rodents are suitable for the POLAFLEX mole trap?
Mole traps are specifically designed for moles, but depending on the type of trap, they can also be effective for other burrowing rodents.
Moles – The primary target of mole traps, especially those designed to fit into mole tunnels.
Voles – Often confused with moles, voles are small rodents that can also damage gardens and lawns.
What environments is the polaflex mole trap suitable for?
1. Lawns and Gardens
Suitable for: Residential lawns, flower beds, vegetable gardens, and landscaped areas where moles are causing damage by digging tunnels and creating mounds.
2. Agricultural Fields
Suitable for: Farms with crop fields, orchards, or vineyards where moles can damage the roots of plants or create obstacles in machinery use.
3. Wooded Areas
Suitable for: Forested areas or rural properties with moles creating burrow systems around trees and plants.
4. Parks and Recreational Areas
Suitable for: Public parks, golf courses, or any recreational green space where moles are causing unsightly damage to the turf.
Is the polaflex mole trap safe and environmentally friendly?
The Polaflex mole trap is a mechanical trap, meaning it operates without chemicals or poisons. When set properly, it captures moles without harming other wildlife, making it a safer option for pets and children compared to toxic baits or chemical repellents.
How to tell if you've successfully caught a mole
When the trap is triggered, the pedal at the top of the trap will pop up. You can then take out the trap and harvest your prey.
Can a trap be reused?
Yes, the Polaflex Mole Trap is designed for repeated use, making it a cost-effective and environmentally friendly option for mole control. Constructed from galvanized steel, it is rust-proof and weather-resistant, ensuring durability and longevity.
How do I release these traps?
You can place both sides of the trap on a solid support and release it by pressing the pedal flat.Of course, if you need it, we also have a matching release device specifically for POLAFLEX mole trap.
Can a woman set this trap?
Of course, our trap has very few steps to set up, and no digging is required. You just need to insert the trap into the tunnel and flatten the pedal with your foot.
The trap pops but there's no mole?
Please check the screws on both sides. The looser the screws, the more sensitive the trap.
Why not working?
1. Incorrect PlacementIf the trap isn’t placed in an active mole tunnel, it won’t catch anything.
2. NEVER touch this trap with your bare handsIf they smell you (or any other weird smell) on this trap they will simply tunnel around it.
3. Check the nuts on the side of the trap to make sure they are not too tight or loose.
Orders 🛒
Where can I buy MOLE TRAP products?
You can purchase all MOLE TRAP products through our official website, and we will also launch special offers regularly.
How do I track my order?
After purchasing, you will receive an email with tracking information. Click the link in the email to check the latest status of your order.
Can I modify or cancel my order?
Once an order has entered the processing stage, we will not be able to change or cancel it. If you have any questions, please contact customer support and we will do our best to assist.
What payment methods are supported?
We accept credit cards (Visa/MasterCard), PayPal and Apple Pay. All payments are securely secured with SSL encryption.
How long does it take to ship after placing an order?
Weekday orders are shipped within 48 hours, and you will receive an email with the logistics tracking number. There will be appropriate delays in remote areas or holidays.
After-sales 💖
What if my product fails?
We offer free returns and exchanges within 30 days. If you encounter any product issues, please contact our customer service team and we will provide a detailed process.
How do I apply for a return or exchange?
Please contact our customer support within 30 days after receiving the product and provide your order information. We will assist you in completing the return or exchange process.
How can I contact customer service?
You can get in touch with our customer service team through the contact form on our official website, email or phone. We will respond as soon as possible during working days.
Who will bear the return or exchange postage?
POLAFLEX's Error: If the return is due to an error on POLAFLEX's part (e.g., incorrect or defective items), POLAFLEX typically covers the return shipping costs.
Customer's Change of Mind: If the return is because you changed your mind or ordered the wrong item, you may be responsible for the return shipping fees.